An Innovative Experiment in Quality Management

Abstract

This research paper is based on an experiment in quality management. Here, the researcher has shared his personal experiences in enhancing the quality of organising seminars in the Symbiosis College of Arts and Commerce, Pune, where the researcher has been working as a lecturer since last 33 years. As a teacher in-charge, the researcher was actively involved in organising of different seminars for students. The researcher has closely studied the usual activities required to be conducted for seminar organisation. He has tried to experiment and develop certain systems for simplification of organisation of seminars. This research paper is focused on testing the hypothesis, "It is believed that in organising students' seminar internally by an educational institution, creatively and innovatively developed systems for make the work of registration and certificate distribution easy." Findings of this research will help in more than one ways to all the teacher-in-charges of different colleges who are actively involved in organising of seminars. As the old adage says, "A stitch in time saves nine." Besides taking right action at right time in organising of seminars, this research will also help them in maintaining quality of performance of organisation of activities before, during and after the seminar is conducted. This research is a value addition in quality assurance that has become an integral part of organising programmes in colleges. It also includes an opinion survey on the research findings.