Chaudhari, Nitin K., and Anil P. Dongre. “A Call for Customer Loyalty in Indian Telecom Market”. PARIDNYA- The MIBM Research Journal 1, no. 1 (September 1, 2013). Accessed October 12, 2026. https://paridnya.informaticsglobal.ai/index.php/PARIDNYA/article/view/103748.